Frequently Asked Questions

Please read our FAQ before sending us a message.

Delivery charges vary depending on the size and weight of your order. To provide you with the most accurate and fair shipping cost, we calculate the delivery fee based on these factors. The exact charge will be displayed at checkout after you enter your shipping details. If you have any questions about delivery charges, please contact us for assistance.

All major credit cards are accepted through our secure payment system.

Please note that each of our products is handmade with care and attention to detail. As a result, it takes approximately two weeks to create and prepare your order before it is shipped. We appreciate your patience and understanding as we craft each piece to meet our high standards of quality and craftsmanship. If you have any questions about your order status, please contact us for assistance.
Your payment security is our top priority. Our website uses SSL (Secure Sockets Layer) encryption to ensure that all your personal and payment information is protected during transmission. Additionally, we partner with trusted global payment processors to handle transactions securely. You can shop with confidence knowing that your financial information is safeguarded by industry-leading security measures. If you have any concerns about payment security, please contact us for further information.
Once you place your order, I begin the process of hand-painting your glassware. This meticulous craftsmanship ensures each piece is unique and of the highest quality. The entire process takes approximately two weeks to complete. After your items are carefully crafted and inspected, they will be packaged securely and shipped to your address. You will receive a confirmation email with tracking details once your order is on its way. If you have any questions during this period, please feel free to contact us for updates.

We use a non-toxic acrylic paint that is specific to glass.

he best way to care for your glassware is to hand wash in lukewarm water.  Do not soak it.  Every piece is baked & sealed to ensure design adhesiveness.

Each of our products are hand painted, hand designed and hand crafted,

Most of our products are made in the U.S.A.

Yes, our products are meant to be used, and enjoy.

No, we don’t.  The designs you see are what’s available for purchasing.

We may offer a quantity discount, based upon quantity.  Please contact us directly to discuss.

Every product is hand painted, hand designed, and hand crafted to ensure the highest quality product for our customers.

All sales are final.  If a product is damaged upon arrival due to shipping, contact us immediately to have product replaced.

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